How Can We Help?
Whether you need guidance choosing the right smart lock, projector, or gaming chair, our team is ready to help. Owned and operated by KEMIR Cache LLC.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. You will receive a tracking number via email once your order ships so you can follow its progress.
How can I track my order?
Once your order ships, we send a confirmation email with a tracking number and carrier link. If you have not received this email, check your spam folder or contact us with your order number and we will locate it for you.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space, please review our Return Policy page for full details on how to start a return and what to expect during the process.
Can I exchange an item for a different model?
Reach out to us with your order number and the item you would like instead, and we will walk you through the next steps.
How do I choose the right projector for my room?
Room size, ambient light, and throw distance all play a role in selecting the right projector. Send us your room dimensions and any details about your setup, and we can suggest options that suit your space for the best home theater experience.
Do your smart locks work with my existing door hardware?
Compatibility depends on your door type, thickness, and existing deadbolt configuration. Check the product description for fitment details, or send us a photo of your current lock setup and we will help confirm compatibility before you purchase.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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We aim to answer every inquiry within 24 hours so you can move forward with confidence.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
Not the right fit for your space?
